Kopot Australia respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing and shipping address, phone number, and payment details when you place an order.
- Account Information: Login credentials, order history, and preferences if you create an account.
- Device & Usage Data: IP address, browser type, cookies, pages viewed, and interaction data to help us improve your shopping experience.
- Marketing Data: Your preferences regarding newsletters, promotions, and product updates.
2. How We Use Your Information
- We use the collected information to:
- Process and fulfill your orders, payments, and deliveries
- Communicate with you about your order status, inquiries, or customer support
- Improve our website, product offerings, and overall customer experience
- Send marketing emails or promotional offers (if you have opted in)
- Comply with legal obligations and prevent fraudulent activities
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:
- Service Providers: Payment processors, shipping companies, IT support, and marketing platforms necessary to operate our business
- Legal Compliance: Authorities if required by law or to protect our rights and safety
- Business Transfers: In case of a merger, acquisition, or sale of assets
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable essential site functionality (shopping cart, checkout process)
- Analyze site traffic and performance
- Personalize your browsing and shopping experience
- You can adjust your browser settings to refuse cookies, though some features may not function properly.
5. Data Storage & Security
We store your information securely and take reasonable steps to protect it against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- You have the right to:
Access, correct, or update your personal information - Request deletion of your personal data (subject to legal or contractual obligations)
- Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails
- Request details about how your data is used and stored
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Effective Date” updated accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Kopot Australia
Email: info@kopot.com.au
Address: No 149, 130 Daws Road, Melrose Park, South Australia 5039
FAQs
Please read our FAQs page to find out more.
What information do you collect?
We collect basic details such as your name, email, address, payment information, and browsing activity when you shop with us.
Why do you collect my information?
To process your orders, deliver products, provide customer support, improve our services, and send you updates or offers (if you choose to receive them).
Do you share my information?
We never sell your data. We only share it with trusted partners like payment providers, delivery services, or if required by law.
Is my data safe?
Yes. We use secure systems and take protective steps.
Can I see or delete my data?
Yes. You can request to access, update, or delete your personal information. You can also unsubscribe from marketing emails anytime.
How will I know if this policy changes?
We’ll post updates here with the revised effective date.
How can I contact you?
Please email us at info@kopot.com.au.