1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, billing and shipping address, phone number, and payment details when you place an order.
• Account Information: Login credentials, order history, and preferences if you create an account.
• Device & Usage Data: IP address, browser type, cookies, pages viewed, and interaction data to help us improve your shopping experience.
• Marketing Data: Your preferences regarding newsletters, promotions, and product updates.
• Advertising & Conversion Data: When you interact with our website or make a purchase, we may collect information related to your visit, browsing activity, cart activity, checkout activity, and purchase details. This may include data collected through Google Ads, Google Analytics, cookies, tags, pixels, and similar technologies to help us understand how our advertising performs.
  

2. How We Use Your Information

• We use the collected information to:
• Process and fulfill your orders, payments, and deliveries
• Communicate with you about your order status, inquiries, or customer support
• Improve our website, product offerings, and overall customer experience
• Send marketing emails or promotional offers (if you have opted in)
• Comply with legal obligations and prevent fraudulent activities
  

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:

• Service Providers: Payment processors, shipping companies, IT support, and marketing platforms necessary to operate our business
• Legal Compliance: Authorities if required by law or to protect our rights and safety
• Business Transfers: In case of a merger, acquisition, or sale of assets
• Advertising & Analytics Partners: We may share limited information with trusted advertising and analytics partners, including Google, to help us measure advertising performance, understand customer interactions, and improve the relevance of our ads. Where applicable, customer information such as an email address, phone number, name, or address may be securely hashed before being shared for conversion measurement purposes. We do not sell or rent your personal information.
  

4. Cookies & Tracking Technologies

Our website uses cookies, tags, pixels, and similar technologies to help our store function smoothly, understand how customers use our website, and improve your shopping experience.

We may use these technologies to:

• Enable essential site functionality, including the shopping cart, checkout process, and secure payment flow
• Analyze site traffic, product page performance, and customer interactions
• Measure the performance of our advertising, including Google Ads campaigns
• Support conversion tracking, including enhanced conversion measurement where applicable
• Personalize your browsing experience and show more relevant advertising

For advertising measurement, we may use Google Ads and related Google services. In some cases, information you provide during checkout, such as your email address, phone number, name, or address, may be securely hashed before being shared with Google to help measure whether our advertising has led to a purchase or other meaningful action.

You can adjust your browser settings to refuse cookies or limit tracking technologies. Please note that some features of our website, including cart, checkout, or personalized services, may not function properly if cookies are disabled.

5. Data Storage & Security

We store your information securely and take reasonable steps to protect it against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• You have the right to:
  Access, correct, or update your personal information
• Request deletion of your personal data (subject to legal or contractual obligations)
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails
• Request details about how your data is used and stored
  

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Effective Date” updated accordingly.

You may manage how Google uses information for advertising through your Google account settings and ad preferences. You may also adjust cookie settings through your browser or any cookie preference tools available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Kopot Australia
Email: info@kopot.com.au
Address: 6B Park Terrace North Plympton SA 5037